APRIL Canada
Online claim form; assistance from the Montreal office.
514 789-2399Official claims page ↗WHEN A LOSS OCCURS
Act quickly. Call the right place.
First make sure everyone is safe. If there is immediate danger or an injury, call 911, then notify your insurer as soon as possible.
Before you call
Have your policy number, contact information for the people involved, photos if they can be taken safely and a brief description of what happened. Do not make permanent repairs until you have received instructions from the insurer.
Aviva Canada
General claims service, available 24/7.
1 866 692-8482Official claims page ↗Chubb Canada
Personal insurance claims, available 24/7.
1 800 532-4822Official claims page ↗Economical / Definity
Quebec auto and property emergency claims, available 24/7.
1 888 875-8088Official claims page ↗Intact Assurance
Claims line, available 24/7.
1 866 464-2424Official claims page ↗L’Unique assurances générales
Auto and home claims, available 24/7.
1 800 463-4800Business claims1 866 727-3011
Official claims page ↗Northbridge Assurance
Submit a claim or contact the claims service.
1 855 621-6262Official claims page ↗Optimum
Claims service in Quebec.
1 800 361-7653Official claims page ↗Promutuel Assurance
After-hours emergency claims.
1 888 590-2433Official claims page ↗South Western / SWG
Claims service, available 24/7.
1 866 794-5463Official claims page ↗Groupe Totten
After-hours emergency claims.
1 855 535-0554Official claims page ↗LEGACY POLICIES OR SPECIALTY FILES
La Garantie · RSA · Lloyd’s
The correct contact may vary by policy date, syndicate or administrator. Check your policy documents or call our office at 514 683-7333 to avoid relying on an outdated number.
Contact details checked against official websites in August 2026. The instructions and contact details in your policy take precedence.
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